BEGLA-136 : ENGLISH AT THE WORKPLACE - Solved Previous year question paper

 

 

 

 

Philanthropy- Practice of charitable or benevolent actions

Archive - Collection of documents or records

Empathy - Ability to share someone else’s feelings

Facilitate - Make something possible or easier 

Inadvertently - Not intentional

Delegate - Entrust power or responsibility to someone else

Brainstorming session - A meeting to discuss ideas and choose the best ones

Artifact - An object produced by human craft

Collaborate - Work together to achieve something

Incentive -  A reward offered for increased productivity

 

 

 

 

The company decided to implement new software to improve the production and the over all function.

All the software and the applications should  be updated for the better performance.

Her aptitude for mathematics was evident from a young age, making her a top candidate for the advanced program.

Our manager is very much assertive in his words and deeds.

She appreciated the constructive feedback from her mentor, which helped her improve her performance.

 

(i) The novel ‘Great Expectations’ was written by Charles Dickens.

(ii) The Taj Mahal was built by the Mughal emperor Shah Jahan.

(iii) Penicillin was discovered by Alexander Fleming.

(iv) This beautiful picture was drawn by my friend.

(v) A new leader was selected by them yesterday.

 

 

(i) Please make the necessary corrections and have the letter dispatched. 

(ii) Remove the broken chairs from the hall. We shall have our meeting here.

(iii) The little boy is afraid of the dog. 

(iv) This letter was written by the teacher.

 (v) The train departs at 3 PM from the station. 

(vi) He was born in a small village in Maharashtra. 

(vii) Sri Lanka is an island. 

(viii) The Brahmaputra is a mighty river.

(ix) The American tourist had never seen an elephant before. 

(x) Varanasi is a holy city.

Workplace Etiquette: A Foundation for Professional Success

Workplace etiquette refers to the set of rules and behaviors that are considered socially and professionally acceptable in a workplace. It is crucial for several reasons. First of all, it fosters a positive work environment where employees feel respected and valued. When individuals adhere to professional norms, it minimizes misunderstandings and conflicts, promoting smoother interactions and collaborations. Secondly, good etiquette enhances the organization’s image. Clients, partners, and stakeholders are more likely to trust and engage with a company that exhibits professionalism. Lastly, proper etiquette contributes to personal career growth. Professionals who consistently demonstrate respectful and impressive behavior are more likely to be noticed, appreciated, and considered for advancement opportunities.

Key Elements of Workplace Etiquette

Punctuality: Being on time is a fundamental aspect of workplace etiquette. It shows respect for others' time and demonstrates reliability. Whether it’s arriving at work, attending meetings, or meeting deadlines, punctuality is a clear indicator of professionalism.

Dress Code: Adhering to the workplace dress code is essential. The appropriate attire varies by industry and company culture, ranging from formal business attire to business casual or even casual in some tech companies. Dressing appropriately conveys respect for the workplace and reflects the organization’s standards.

Communication: Effective and respectful communication is a cornerstone of workplace etiquette. This includes both verbal and non-verbal communication. Using polite language, being clear and concise, listening actively, and maintaining eye contact are important. Additionally, written communication, such as emails, should be professional, free of slang, and grammatically correct.

Workspace Management: Keeping one’s workspace tidy and organized is another key aspect of workplace etiquette. A clean and orderly workspace not only enhances personal productivity but also contributes to a pleasant office environment. Shared spaces should be respected, and individuals should clean up after themselves in common areas like kitchens or conference rooms.

Digital Etiquette: In today’s digital age, proper use of technology is part of workplace etiquette. This includes using company resources responsibly, keeping personal use of the internet and social media to a minimum, and maintaining professional behavior during virtual meetings. Being mindful of email etiquette—such as using appropriate subject lines, salutations, and signatures—is also crucial.

Collaboration and Teamwork: Good workplace etiquette involves working well with others. This includes being cooperative, offering help, sharing information, and recognizing others' efforts. Building positive relationships with colleagues through teamwork fosters a supportive and productive work environment.

Handling Conflict: Conflicts are inevitable in any workplace, but handling them with professionalism is crucial. Addressing issues directly with the concerned parties, seeking to understand different perspectives, and finding mutually agreeable solutions reflect good etiquette. Avoiding gossip and maintaining confidentiality are also important in managing conflicts effectively.

 

 

Differences Between a Portfolio and a Resume

In job hunting and career development, the terms "portfolio" and "resume" frequently emerge as essential tools for showcasing an individual’s qualifications, skills, and experience. Although both are used to present oneself to potential employers, they serve distinct purposes and contain different types of information.

Resume: A resume is a concise document that provides a summary of an individual’s education, work experience, skills, and achievements. It is typically one to two pages long and serves as a snapshot of a candidate’s professional history. The primary purpose of a resume is to quickly inform potential employers about the candidate’s qualifications and suitability for a job.

Portfolio: A portfolio, on the other hand, is a comprehensive collection of a candidate’s best work and projects. It includes detailed examples that demonstrate the individual’s skills, creativity, and accomplishments. Portfolios are often used in creative and technical fields such as graphic design, writing, photography, architecture, and software development. The purpose of a portfolio is to provide tangible evidence of a candidate’s abilities and to illustrate their experience in a more detailed and visual manner.

The content of a resume typically includes:

• Contact Information: Name, phone number, email address, and sometimes a LinkedIn profile or personal website.
• Professional Summary or Objective: A brief statement summarizing the candidate’s career goals and key qualifications.
• Work Experience: A chronological or functional listing of previous jobs, including job titles, company names, locations, and dates of employment. Each entry usually includes bullet points highlighting key responsibilities and achievements.
• Education: Details of academic qualifications, including degrees earned, institutions attended, and graduation dates.
• Skills: A list of relevant skills, both technical and soft, that the candidate possesses.
• Certifications and Awards: Any relevant certifications, licenses, or awards that highlight the candidate’s qualifications.

The content of a portfolio varies widely depending on the field but generally includes:

• Introduction: A brief introduction or bio of the candidate.
• Work Samples: Detailed examples of work, such as designs, articles, photographs, project reports. Each sample is often accompanied by a description explaining the context, objectives, and the candidate’s role in the project.
• Testimonials: Letters or quotes from clients, employers, or colleagues that attest to the candidate’s skills and professionalism.
• Contact Information: Similar to a resume, providing ways for potential employers or clients to reach the candidate.

A resume is a universal tool used across all industries and is typically required for most job applications. It serves as the initial document that introduces a candidate to potential employers and is often used to screen applicants during the early stages of the hiring process.

Portfolios are primarily used in fields where showcasing tangible work is essential. They are often requested after an initial resume review and are used to provide deeper insight into a candidate’s capabilities. For example, a graphic designer would use a portfolio to show design samples, while a writer might include various articles and writing projects.

 

 

 

Alexander
Place, City, State, ZIP
Phone:
Email:
LinkedIn:

Website:

---

Professional Summary

Results-driven and highly organized management professional with over 7 years of experience leading teams and optimizing operations in [Industry/Field]. Proven expertise in strategic planning, project management, and team leadership. Demonstrates exceptional communication and problem-solving skills, with a strong commitment to driving business growth and efficiency.

---

Skills

• Leadership: Strong ability to lead and motivate diverse teams
• Project Management: Proficient in Agile, Scrum, and Waterfall methodologies
• Strategic Planning: Skilled in developing and executing business strategies
• Financial Acumen: Experience in budgeting, forecasting, and financial analysis
• Communication: Excellent interpersonal and written communication skills
• Problem Solving: Adept at identifying issues and implementing effective solutions
• Customer Relationship Management: Expertise in maintaining and enhancing client relationships

---

Education

Master of Business Administration (MBA)
[University Name], City, State | [Graduation Year]

Percentage of mark  

• Concentration in Management and Operations

Bachelor Business Administration
[University Name], City, State | [Graduation Year]

• Major in Management, Minor in Finance

Percentage of mark   

Professional Experience

Senior Project Manager
[Company Name], City, State | [Start Date] – Present

• Led cross-functional teams to deliver projects on time and within budget
• Implemented process improvements that increased operational efficiency by 20%
• Developed and maintained project schedules, budgets, and resource plans

Operations Manager
[Previous Company Name], City, State | [Start Date] – [End Date]

• Managed daily operations, overseeing a team of 30+ employees
• Streamlined workflow processes, resulting in a 15% reduction in costs
• Conducted performance reviews and provided coaching to enhance team performance
• Ensured compliance with company policies and industry regulations

Assistant Manager
[Another Company Name], City, State | [Start Date] – [End Date]

• Supported the manager in overseeing operations and team management
• Assisted in the development of business strategies and operational plans
• Handled customer inquiries and resolved issues to maintain high satisfaction levels
• Managed inventory and procurement processes to ensure adequate supply levels

---

 

Interests

• Leadership Development: Passionate about mentoring and developing future leaders
• Continuous Learning: Regularly attends workshops and courses on management best practices
• Travel: Enjoy exploring new cultures and gaining diverse perspectives
• Fitness: Active lifestyle with interests in running and yoga
• Community Service: Volunteer at local non-profits focusing on education and community development

---

 

References : 1. 

                      2.

 

 

 

[ Name]
[ Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]

The Manager
[Company Name]
[Company Address]
[City, State, ZIP Code]

sir,

Let me express my strong interest to apply for the post of business analyst in your reputed firm as advertised on [The Hindu daily dated]. With a strong background in data analysis and project management, I am confident in my ability to contribute effectively to your team. I am excited about the opportunity to bring my skills and experience to [Company Name] and help to achieve your organizational goals.

I hold a Master’s degree in Business Analytics from [University Name], where I developed a solid foundation in data analysis, statistical modeling, and business intelligence tools. My academic background, combined with hands-on experience in the field, has equipped me with the technical and analytical skills necessary to excel in this role.

In my previous role as an Analyst at [Previous Company Name], I was responsible for conducting comprehensive data analyses to support strategic decision-making. Some of my key achievements include:

• Analyzing large datasets to identify trends and insights.
• Developing and maintaining financial models that forecasted quarterly performance and guided budget allocation.
• Collaborating with cross-functional teams to streamline data collection processes, reducing reporting time by 20%.

My proficiency in tools such as SQL, Python, and Excel, combined with experience using data visualization software like Tableau and Power BI, enables me to interpret complex data and present actionable insights clearly and concisely.

Additionally, my strong attention to detail, excellent communication skills, and ability to work under pressure have consistently contributed to successful project outcomes. I am highly organized and thrive in dynamic environments where I can apply my analytical thinking to drive business success.

Enclosed is my resume, which provides further detail about my qualifications and accomplishments. I look forward to the opportunity to discuss how my skills and experiences align with the needs of your team.

Thank you for considering my application. I am available at your earliest convenience for an interview and can be reached at [Your Phone Number] or [Your Email Address].

Sincerely,

[Your Name]

 

 

 

“Well begun is half done ”

Most respected dignitaries, colleges and the new member, greetings to one and all present here.

I hope you all are doing well. Today, I am delighted to introduce a new member to our team, Mr. Anil kumar. As the head of our local branch, it gives me great pleasure to welcome him to our organization.

Mr. Anil has joined us as the accountant, bringing with him a wealth of knowledge and experience in different reputed organization in and outside India. He holds a [degree/certification] in [field] from [University/Institution], and has previously worked with [mention previous company or experience], where he made significant contributions in [mention any notable achievements or projects].

We are thrilled to have a person like him in our emerging company. He has shown a great passion for taxation and GST, and I am confident that his expertise will be a tremendous asset to our team. Mr. Anil will be working closely with accounting department , and I encourage you all to extend your support and assistance as he settles into his new role.

We believe that every member of our team plays a critical role in our success, and we are always eager to embrace fresh perspectives and new ideas. Mr. Anil, I want you to know that you are joining a team that values innovation, dedication, and teamwork.

I encourage all of you to take a moment today to introduce yourselves to Anil and make him feel at home. Building strong relationships is the foundation of our collaborative spirit here, and I have no doubt that he will quickly become an integral part of our community.

Once again, welcome to the team .We are excited to start this journey with you and look forward to achieving great things together.

Thank you, everyone, for your attention. Let's all give him a warm welcome!

Thank you

 

 

 

 

The Importance of Imparting Employable Skills to Our College Students

In the contemporary competitive world, the main focus of higher education sector is to produce employable graduates with skill based knowledge. Some universities failed to provide such employable skills in their curriculum. Hence students prefer to pursue their higher education in different reputed universities outside India.  

While academic knowledge remains fundamental, the ability to apply this knowledge in practical, real-world situations is what truly sets graduates apart. Employable skills encompass a range of competencies, including technical abilities, soft skills, and adaptability, all of which are critical for career success.

Employable skills, also known as transferable skills, are those that can be applied across various job roles and industries. They are broadly categorized into hard skills and soft skills. Hard skills are specific, teachable abilities such as proficiency in a programming language, data analysis, or financial modeling. Soft skills, on the other hand, include interpersonal and cognitive abilities such as communication, teamwork, critical thinking, and problem-solving.

Despite the increasing demand for employable skills, many college graduates find themselves ill-prepared for the workforce. A significant disconnect exists between traditional college curricula and the skills required by employers. This gap often results in high unemployment or underemployment rates among recent graduates. Employers frequently report that while graduates possess theoretical knowledge, they lack the practical skills necessary to excel in their roles. This discrepancy underscores the need for educational institutions to evolve and better prepare students for the realities of the job market.

Benefits of Employable Skills for Students

1. Students who possess a blend of technical and soft skills are more attractive to potential employers. These skills increase their chances of securing job offers and standing out in a competitive job market.
2. Employable skills are not only beneficial for landing a job but also for career growth. Employees who demonstrate problem-solving abilities, effective communication, and leadership potential are more likely to be promoted and take on managerial roles.
3. Mastering employable skills boosts students' confidence and prepares them to tackle workplace challenges independently. This self-assurance is crucial for navigating the complexities of professional life.

The importance of imparting employable skills among college students is highly demanding in contemporary scenario. These skills not only enhance individual career prospects but also contribute to organizational success and economic growth. Educational institutions, employers, and students must work collaboratively to ensure that graduates are well-equipped to meet the demands of the modern workforce. By doing so, we can create a more competent, adaptable, and resilient workforce, ready to drive innovation and progress in an ever-changing world.