Explain the uses of written and oral modes of communication
Written and oral modes of communication serve distinct purposes and have unique advantages:
Written Communication:
Permanent Record: Written communication creates a permanent record that can be referred to in the future. It is useful for documentation, legal agreements, and records.
Clarity: It allows for careful drafting and editing, ensuring that the message is clear and well-structured.
Formal Communication: In formal contexts such as business, official reports, academic papers, and professional correspondence, written communication is preferred.
Global Reach: It transcends geographical barriers, enabling communication across long distances through letters, emails, and digital documents.
Archiving and Retrieval: Information can be stored, archived, and retrieved easily, which is beneficial for historical or reference purposes.
Oral Communication:
Immediate Feedback: It allows for real-time interaction and immediate feedback, which is vital for discussions, negotiations, and problem-solving.
Emotional Connection: Oral communication conveys emotions, tone, and non-verbal cues through voice and body language, fostering better understanding.
Flexibility: It is adaptable for conversations, team meetings, group discussions, and social interactions, making it dynamic and responsive.
Conflict Resolution: It is valuable for resolving conflicts, as it allows parties to engage in dialogues, express grievances, and find common ground.
Written communication is ideal for formal and record-keeping purposes, while oral communication excels in fostering immediate interaction, conveying emotions, and adapting to various social and cultural contexts. Both modes complement each other in effective communication.
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